Contact Pepco

Pepco is a member of the Exelon Company that delivers electricity to homes in the District of Columbia.  While all electricity must be delivered through Pepco’s distribution system, consumers have the option to choose the source of their electricity supply.


Pepco Customer Service Centers:

  • 701 Ninth Street, N.W. 
    Washington, DC 
    8:30 a.m. - 5:15 p.m. 
  • 2300 Martin Luther King, Jr., Avenue, SE 
    Washington, DC 
    9 a.m. - 5 p.m. 


By Telephone:

Available 7 a.m. - 8 p.m. Monday through Friday

  • 202-833-7500-:Customer Service
  • ServicioenEspanol: 202-872-4641

Report outages by phone 24 hours a day

  • 1-877-PEPCO-62 (1-877-737-2662) 

Report downed wires and life-threatening emergencies by phone

  • 1-877-PEPCO-62 (1-877-737-2662) and follow the prompts
  • TTY/TTD: 202-872-2369